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We try our very best to process and ship all orders within 2 to 5 business days, but due to our vending schedule this may not always be possible.
During tour and festival season please allow 7 to 10 business days for your order to process.
You will receive a tracking number once your order is shipped.A refund or a new item will be offered for damaged items. Refund or replacement is issued upon receiving returned items.
Items must be returned in original condition. Items that have been washed, smell strongly (smoke, pet odor, etc.) or are stained and are therefore unsellable, will not be accepted.We are not responsible for lost, stolen or undelivered packages by USPS. All lost, stolen, and undelivered packages without insurance are on the responsibility of the buyer. We are unable to reship or replace orders purchased without insurance. Insurance is included with all priority mailed items.

For local pick up please use discount code 864FAM